Rich 2-way chats
Use pictures, videos, quick replies, lists, product messages, and more to create a next-level customer experience.
Whatsapp Business APIHarness the world's most popular messaging app
Bring conversations into your entire customer journey by scaling with WhatsApp Business – get ready to start a conversation with your customers around the world!
Reach your customers where they are - on the world's most popular messaging app
Reach and engage better on an omnipresent app
Reach average 95% delivery rates by engaging customers on a familiar app they use on a daily basis
Streamline operations with an all-in-one platform
Engage customers in rich, interactive conversations on WhatsApp itself without having to download any other applications
Engage with two-way conversations
Allow customers to interact and resolve their queries effectively with two-way exchanges using human and AI Agents
2.75 billion+
global WhatsApp users
Give customers everything they need-
without leaving WhatsApp
Automate WhatsApp business messages
and provide support 24/7
Create Meaningful Interactions On WhatsApp With User-Friendly Automation Capabilities And Provide Customers With Always-On Support.
99%
of chatbot and customer service interactions on our platform happen on WhatsApp.
80%
increase in channel usage for B2C interactions in one year on our platform.
2.44 billion
users are active on WhatsApp.
Create engaging, programmable 2-way conversations
It's time to take customer experience to the next level! Improve loyalty, increase engagement, and build better customer relationships on the world's most popular messaging app – the possibilities are endless!
Put your brand on display
Build trust in your brand with a verified WhatsApp business profile to share with the world.
Automate and scale
Be available 24/7 with automated messages, FAQs chatbots, and seamless handoffs to agents.
Data protection as standard
With multiple hosting locations and top‑notch security, we keep your data protected.
Build personalized messages
Get closer to customers with personalized messages on WhatsApp‑approved templates.
Connect like a boss
Easily integrate WhatsApp with chatbots, campaign tools, and contact centers via a simple API.
WhatsApp Business API for marketing scenarios
Actively reach users through WhatsApp and send personalized marketing messages to effectively improve sales conversion
News and Announcements
Send personalized newsletters and enjoy exclusive offers. Share the latest news and offers, such as "Must-Buys" and "This Week's Recommendations," with subscribed users.
Product activity discount information
Send promotional information at various sales points each year or at different stages of a member's life cycle. During peak sales seasons, send promotional information via WhatsApp, or conduct loyalty program marketing via WhatsApp.
Shopping cart item reminder
Shopping cart payment reminders increase conversions Making shopping cart payment reminders via WhatsApp can increase shopping cart item conversions by 30%, boosting sales.
Integrated product catalog
Showcase your catalog products for easy purchase. Show multiple products in a single WhatsApp message, highlighting your products and services for a more intuitive experience.
WhatsApp Business API for customer service scenarios
Provide Customer Service On The User's Preferred Channel, And Use Chatbots To Provide Users With Better And More Efficient Services.
Order Updates
Send order and delivery updates via WhatsApp for real-time updates on order status, shipping information, and delivery confirmation, giving users peace of mind.
FAQ and Automation Services
Respond to customer inquiries and set up automated workflows for repetitive tasks and questions. By setting up FAQ bots on WhatsApp, you can answer recurring questions and optimize them, helping customers quickly find the right information and alleviating pressure on your customer service team.
Customer Feedback
Collect customer feedback on your products or services. Leverage WhatsApp's high engagement rate to gather valuable customer feedback. Allow customers ample time to respond, lowering the barrier to feedback.
WhatsApp Business API for verification code scenarios
Sending verification codes via WhatsApp optimizes customer experience and strengthens data protection for businesses and users
User Registration
When a new user registers, the company sends a verification code to the user via WhatsApp to verify their identity and complete the registration.
Account Verification
User Identity Verification For secure login, account activation, password recovery, and other situations, a verification code is sent to the user via WhatsApp for identity verification.
Use via API or software integration
Integrate into your own systems via API
WhatsApp can be directly integrated with the Business Messaging API, allowing you to integrate multiple communication channels on the unified platform without conflicts or extensive technical input.
Use our customer service inbox
Provide customer service via WhatsApp and other channels from a single omnichannel inbox on our platform.
Use our marketing tools
Run WhatsApp marketing campaigns effectively and create omnichannel experiences to increase engagement and conversion.
Why choose Portechime
Fast implementation and migration
Effortless API integration
24/7 Chinese technical support
GDPR‑compliant and secure
Contact us
Start your global messaging journey and explore more possibilities