rcs business messaging RCS Business Messaging

Redefine messaging with Rich Communication Services (RCS)

Use rich media interactions to lift engagement and deliverability—no code changes required.

RCS Communication
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What is RCS Business Messaging?

RCS enhances the native messages experience with verified senders, rich interactive content, and deeper engagement insights. Use RCS to boost engagement and deliverability—without code changes.

Stand out in the messaging inbox
with RCS Business Messaging

Engage Icon

Engage with timely and relevant messages

Send expected, timely messages with auto‑capping to avoid fatigue.

Enable Icon

Enable instant discovery with Click‑to‑Chat

Let customers message your verified business directly from search results.

Drive Icon

Drive instant engagement with QR codes

Use packaging and marketing QR codes to launch RCS chats—no app needed.

2 billion+
monthly active RCS users globally

Deliver app‑like experiences customers love
right in their RCS inbox

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74%
consumers prefer to engage with brands via RCS
70%
higher conversion rate than other channels
100% Guaranteed
delivery across both Android and iPhone platforms

Enhance trust and secure interaction

Certified Sender IDs increase credibility, reduce spam risk and fraud, and reinforce your brand identity—building closer relationships with users.

RCS Trust and Security

Easily integrate RCS with other cloud solutions

Moments

Engage customers with Moments

Create personalized journeys and deliver the right message at the right time.

Conversations

Streamline support with Conversations

Let users reach a live agent from RCS; keep history so agents have full context.

Answers

Build chatbots with Answers

Automate conversations with AI or rules to handle inquiries in real time.

People

Collect customer insights with People

Unify data into profiles to power behavior‑based customer experiences.

Seamless customer journeys across
the Google & Apple ecosystem, powered by RCS

RCS Customer Journey

Click to Chat

Turn search intent into conversations with one‑tap RCS from Google Search.

Chat to Google Maps

Drive footfall by sending users from chat to pinned locations in Maps.

Calendar sync with one tap

Boost participation by saving event dates to Google Calendar from RCS.

Google Wallet integration

Store tickets, boarding passes, and more directly from RCS messages.

RCS FAQs

Is RCS better than SMS?

RCS offers richer media features and a better experience than traditional SMS.

What is the difference between RCS and WhatsApp?+
Is RCS only for Android phones?+
How do I access RCS?+
Which phones currently support RCS?+
We already use an OTT app. Why RBM again and what are the benefits?+
Can my existing live agent system support customers over RCS?+
What about privacy and security when using RCS for our brand?+

Easily integrate RCS Business Messaging through API

php
$client = new TextClient('your-api-key');
$message = new Message('Message text', 'Sender_name',
    ['Recipient_PhoneNumber']);
$message
    ->WithChannels([Channels::WHATSAPP])
    ->WithHybridAppKey('your-secret-hybrid-app-key')
    ->WithRichMessage(
        new MediaMessage(
            'cm.com',
            'https://avatars3.githubusercontent.com/u/
8234794?s=200&v=4',
            'image/png'
        )
    )
    ->WithSuggestions([
        new ReplySuggestion('Opt In', 'OK'),
        new ReplySuggestion('Opt Out', 'STOP'),
    ]);
$result = $client->send($message);

Integrate RCS via our programmable API to leverage rich features and analytics, with full support from our team.

Why choose Portechime as your RCS Business Messaging solution provider?

Open Account

Fast implementation and migration

API Docking

Effortless API integration

Signing Contract

24/7 Chinese technical support

Load Quota

GDPR‑compliant and secure

Contact us

Start your global messaging journey and explore more possibilities