LINE for Business

Revolutionize Southeast Asian Markets with LINE

Engage with your customers on the leading chat app in Japan, Taiwan, Thailand, and Indonesia.

Product launches

Build anticipation and run campaigns with previews, coupons, and rich media broadcast messages.

Assisted Sales

Increase interaction and drive sales. Build loyalty with discounts, codes, and exclusive offers. LINE's messages have a ~70% read rate, and customers are more likely to repeat purchase with live chat support.

Notifications & Reminders

Effortlessly notify and remind. Send timely, valuable notifications straight to your customer's phone. Automate the process to lighten your team's load.

Customer Satisfaction

Provide 24/7 support by text or call. Elevate customer satisfaction with LINE and extend a helping hand. Offer personalized assistance with a 24/7 chatbot or direct contact with an agent.

Enrich customer communications

Deliver Connected Customer Experiences With LINE's Extensive List Of Features.

VERIFIED ACCOUNT

Offer fully branded experiences

Connect with your followers using a Verified LINE Official Account. Build your presence and leave a good first impression.

ENTRY POINTS

Drive brand awareness

Increase your brand reach by promoting your official account through QR codes, direct links, buttons, and URL schemes.

RICH MEDIA

Influence conversion rates

Go beyond text notifications and create rich media messages with images, audio, location, or videos.

STICKERS AND EMOJIS

Chat with customers like friends

Add an element of fun and interactivity with LINE's stickers and emoji collection.

QUICK REPLY

Enable quicker interactions

Use predefined quick reply buttons to speed up the conversation and get immediate customer feedback.

RICH MENU

Customize your chat screen

Set up rich menus to help users interact with your LINE official account. Customize the menu to correspond to different customer inquiries.

SEAMLESS FAILOVER

Combine it with SMS

Ensure your notifications are delivered by combining LINE notifications with SMS as a failover channel.

Discover the Benefits of LINE for Business

Connect with 230M+ Users

With access to LINE's large user base of over 230 million monthly active users, you can connect with a broad audience, expanding your reach and potential customer base.

Grow Customer Engagement

Use LINE's interactive features such as chatbots, stickers, and multimedia messaging drive personalized and engaging interactions, nurturing stronger customer relationships.

Boost Customer Satisfaction

Enhance customer satisfaction through efficient, round-the-clock support through personalized assistance, whether it's via a 24/7 chatbot or direct contact with an agent.

Connect with Your Customers on Their Preferred Chat App

LINE is immensely popular in Japan, Taiwan, Thailand, and rapidly growing in Indonesia. If your customers are in these regions, using LINE is essential, just like local brands do!