Compliance Guidelines

We've compiled regulatory and compliance information to help ensure you're communicating effectively and compliantly around the world.

Phone Number Regulations

To use phone numbers in many countries, both Portechime and our customers must adhere to local country regulations. Read about compliance considerations.

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SMS Guidelines

SMS works differently in every country and region. Learn about country-specific considerations for sending messages.

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Voice Guidelines

Voice calls work differently in every country and region. Learn about country-specific considerations for voice calls.

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Porting Guidelines

"Porting" refers to the transfer of phone numbers between service providers on behalf of an end user. Learn more about country-specific considerations.

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Short Code Guidelines

Short codes (generally 5–6 digits) allow direct customer communication through SMS. Using short codes results in higher message volumes, within shorter time periods, than long-code or toll-free numbers.

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RCS Guidelines

RCS works differently in every country. See how it works in your country.

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Compliance Toolkit for Portechime Messaging

Use AI to reduce your risk of compliance violations by proactively detecting and addressing possible non-compliant messages.