Customer IVR routing
Build IVR menus to route support or service requests to the right destination.
VoiceSecure and Cost‑Efficient Voice Communication
Make, receive, and automate your business calls. Reduce costs and improve efficiency with our VoIP solutions.
Powering global voice communication
+100 bn
minutes processed annually
195
countries covered for voice
300
voice connections globally
4.9
states covered for CLEC license
3.5K
voice customers globally
98%
US coverage on our network
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Discover our scalable voice solutions
SIP Trunking
Whether you're a contact center, an enterprise, or need SIP for a wholesale solution, our scalable platform offers what you need.
Voice API
Build outbound voice applications with our Voice API without dealing with complex integrations yourself.
Voice Numbers
We provide global DID, Toll‑Free, and Premium numbers and can easily port your existing numbers to our platform.
The world's most comprehensive direct connection network
Expand your reach with unrivaled global connectivity—even in hard‑to‑reach or highly regulated markets—so you can connect with existing customers worldwide and easily enter new ones.
Compliance
Deliver secure, high‑quality calls with our low‑latency, redundant network—built for FCC STIR/SHAKEN and GDPR compliance.
With CNAM and Branded Calling, enhance trust and stay connected, compliant, and protected.
How businesses use Portechime Voice API
Click‑to‑call support
Enable two‑way customer calls directly from your app.
Outbound campaigns
Run high‑volume outbound campaigns with Answering Machine Detection (AMD) and voicemail drop.
Marketplace masking
Support buyer‑seller conversations with number masking to protect personal phone numbers.
Appointment reminders
Use TTS‑based appointment reminders or status updates to keep customers informed automatically.
Secure agent and customer calls
Bridge SIP‑to‑PSTN calls to connect agents and customers securely.
Everything you need, ready when you are
REST APIs
Initiate and configure calls with REST APIs and integrate over SIP and webhooks.
Event webhooks
Receive real‑time JSON callbacks for each call to sync with CRMs, logs, or decision engines.
Global phone numbers
Access numbers in 70+ countries and 16,000 cities.
Language SDKs
Support for Node.js, Java, .NET, and more libraries. Rich docs and code samples available.
TTS & AMD
Choose from 115+ languages for natural‑sounding speech and voicemail detection.
Live traffic monitoring
Analytics and call logs available in the dashboard.
Call recording
Record calls to optimize quality and training; bring your own storage (Google/AWS/Azure).
Conferencing
Connect multiple participants with conferencing support.
Number masking
Protect personal numbers for privacy and platform trust.
How businesses use Portechime Voice API
CUSTOMER SUPPORT
Enhance customer support with seamless communication
Provide smooth support with IVR and live agents working together.
ONE-TIME PASSWORD
Secure authentication with one‑time passwords
Deliver OTPs via voice as a reliable alternative to SMS.
VOICE NOTIFICATION
Deliver critical updates with voice notifications
Ensure urgent alerts are delivered via voice calls to cut through notification fatigue.
NUMBER MASKING
Protect privacy with number masking
Keep communications secure and anonymous in logistics and on‑demand delivery.
Embed pre‑built Voice scenarios
Grab user attention with automated voice calls
Play audio messages directly to end users on mobile or landline phones. Choose single, multiple, or advanced voice message APIs to reach various destinations.
- Pre‑recorded audio files
- Text‑to‑speech features
- Over 100 languages
Build and fine‑tune a voice experience
that fits your customers
Recording
Record voice conversations with end users and save them for future reference or training purposes.
Answering machine detection
Automatically detect answering machines to avoid paying for non‑customer interactions.
TTS and STT
Convert text‑to‑speech and speech‑to‑text to power alerts, support, and self‑service in 100+ languages.
Conferencing
Easily add multiple participants to a voice call and keep the right conversations going.
Media streaming
Stream audio from any call to external systems via WebSocket and enable audio filtering or NLP processing.
FAQs
What is a voice API?−
A voice API enables your application to make and receive phone calls, connecting to the PSTN quickly.
What is a voice calling app?+
What are common use cases for a Voice API?+
Can Voice API support encryption?+
How does pricing work?+
Do you offer Voice AI features?+
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